Shipping policy


At BMA Emporium Ltd, we operate as a Nigerian agricultural marketplace, connecting customers with quality agricultural products sourced and supplied within Nigeria. We serve individual customers, retailers, supermarkets, restaurants, businesses, and wholesale buyers.

1. Order Processing

Orders are processed after payment has been successfully confirmed. Processing times may vary depending on the product, order quantity, supplier availability, and delivery location.

For bulk and wholesale orders, additional processing time may apply.

2. Delivery Coverage

BMA Emporium delivers agricultural products to customers within Nigeria, subject to product availability and the accessibility of the delivery location.

Delivery may be arranged through third-party logistics providers, courier companies, or other transportation services.

3. Delivery Times

Estimated delivery times depend on:

  • Customer location

  • Product availability

  • Order quantity

  • Delivery method

  • Weather and road conditions

  • Public holidays

  • Logistics or transportation delays

Any delivery timeframe provided by BMA Emporium is an estimate and may change due to circumstances beyond our reasonable control.

4. Shipping and Delivery Charges

Delivery charges may vary according to:

  • Delivery destination

  • Package size and weight

  • Order quantity

  • Delivery method

  • Current transportation or logistics costs

Where applicable, the delivery cost will be communicated to the customer before the order is dispatched.

5. Agricultural and Food Products

Because BMA Emporium supplies agricultural and food products, customers are expected to inspect their orders upon delivery and ensure that products are stored appropriately after receipt.

For products such as palm oil, customers should follow the storage and handling instructions provided on the product packaging.

6. Delivery Inspection

Customers should check their order upon delivery and notify BMA Emporium as soon as reasonably possible if:

  • The wrong product was supplied

  • The product is visibly damaged

  • The quantity supplied is incorrect

  • There is another significant issue with the order

Photographs or other evidence may be requested to assist with investigating a delivery issue.

7. Failed or Delayed Delivery

If delivery cannot be completed because the customer provides an incorrect address, is unavailable to receive the order, refuses delivery, or cannot be contacted, additional delivery charges may apply for re-delivery.

BMA Emporium is not responsible for delays caused by circumstances outside its reasonable control, including severe weather, road conditions, transportation disruptions, government restrictions or other unforeseen events.

8. Wholesale and Bulk Deliveries

Wholesale and bulk orders may require special delivery arrangements depending on the quantity, destination and type of agricultural products ordered.

BMA Emporium may agree separate delivery terms with wholesale customers before dispatch.

9. Contact Us

For questions regarding orders, delivery arrangements or shipping issues, customers should contact BMA Emporium  through the contact details provided on our website.

By placing an order through the BMA Emporium agricultural marketplace, the customer acknowledges and accepts this Shipping Policy.